In spite of the fact that the web hosting service supplied by the different companies is de facto identical, each provider has their own platform with its own tweaks and ways to perform specific things. That is the reason why, a detailed knowledge base will be unbelievably useful both for people with little or no prior experience and for technically skillful users who will eventually learn how specific tasks are done, but will waste time meanwhile. The purpose of such a knowledge base is to make the hosting service quick and easy to use, saving users lots of time and effort. The consequence is more contented customers, since they can swiftly find the information they’re searching for, and substantially less work for the help desk staff representatives, because usually the vast majority of the enquiries and difficulties that customers have are already enumerated in the knowledge base. Given that the articles themselves are well-written and encompass more topics, you’ll be able to find out more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting packages come with an extensive knowledge base where you can find info about all the predicaments that you could confront and their solutions. You can find out how to create and administer a mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are accurate, but nonetheless you’re unable to send emails, for example. We’ve tried our utmost to be as comprehensive as possible and to cover all the available options in order to save you time and effort and to present you with different solutions for every issue. The knowledge base comprises educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in every section of the Control Panel, whereas if you’d like to browse through the whole collection of articles, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an exhaustive knowledge base for all our present and future clients, so if you purchase a semi-dedicated server plan from us, you will be able to find any information that you’re searching for at any moment. We have plenty of informative articles, which will help you understand better what is happening in your account – "What is PHP?" and "What are file access permissions?" are merely 2 instances. Our in-depth guides will help you do anything you wish – unpack an archive, import a MySQL database, forward a domain, etc. Moreover, we also have troubleshooting guidelines, which will permit you to find out what spurs a given problem and the probable solutions for it. In case you’re not able to send emails or your domain opens an HTTP 500 error message, for instance, you can resort to our knowledge base and correct the problem very quickly. You can access the articles through each Control Panel section, as well as through the all-inclusive Help section.