You can find a lot of cloud website hosting suppliers available, however most of them are resellers who have minimal resources, particularly when it comes to support. One of the ways to distinguish them is the option to contact the company over the telephone. The level of support that you will receive through this particular channel of communication may vary based on the provider - several of them provide you with expert telephone support, various others offer general and customer support only since some matters are more time-consuming and it's much easier to be resolved via a trouble ticket, especially when the situation needs to be escalated. Still, it is good to find that you can get in touch with your web hosting supplier as there're lots of small-scale issues which can be managed efficiently and in a timely manner through a telephone call, not mentioning that you'll be able to get more info about the services even before you become a customer.

Phone Support in Cloud Website Hosting

If you choose to get one of our cloud website hosting, you'll be able to connect with our customer support team over the telephone for 14 hrs a day. We will assist you in choosing the proper package for your sites because we realize that it is better to discuss such issues with a live person. If you already own an account, we will assist you with any kind of sales/billing questions and general issues, even with some tech situations that don't need too much time or escalation to an administrator because it will be more appropriate to open a ticket for time-consuming issues and have all the communication in a single place. We now have phone numbers in the United States, Great Britain and Australia, so you're able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hrs a day as a part of the support services for each and every semi-dedicated server plan that we provide. As some issues are more difficult and time-consuming, you may have to open a ticket if you experience such a problem, but for all of your billing, general or small-scale tech issues you can always phone us and we will help you in a timely manner in order to save you the time you will have to spend on opening a support ticket. Even if you don't have an account yet, you will be able to find out whether you can host your internet sites on our leading-edge cloud platform or you will be able to get any other general information about our semi-dedicated solutions. We now have local phone numbers in the U.S.A., the United Kingdom and Australia as well as a worldwide number, which means that you'll be able to call the one which is nearer to your region.