1 hour ticket response
We are devoted to delivering a rapid and appropriate answer to each customer support ticket submitted by a user. Our experienced customer support staff members will examine your inquiry and will think of the most effective solution. We offer a 1–hour response time guarantee for all support tickets. Actually, the average trouble ticket response time has proven to be twenty minutes.
A First–Rate Help Desk Support Service
Each member of our client service team has lots of years of experience in the cloud website hosting niche and the vast majority of them have worked for us for at least five years. They are all ready to respond to all your queries in the most competent way possible.
An Intuitive Help Center
In the Site Control Panel you can find an easy–to–navigate Help Center section where you can get quick tips on how you can use our web hosting services. You can see the answers to your questions in our F.A.Q. database, see more details in the web hosting account management articles or watch the how–to video tutorials.