Q: What does the web site migration service involve? Will my website be secure?
A: The web site migration service that our company is offering is free (to a certain extent). We will move your web site(s) to our ultramodern cloud hosting platform without you needing to do anything. We know from experience that switching web hosting providers can lead to lost data and unnecessary network downtime. This is why we will do all that for you at no cost!We’ve got experienced administrators whose primary task is to make sure that your web site functions precisely as it did on your old hosting platform. The administrators are well–versed in transferring custom–made websites, as well as websites that are based upon popular apps like WordPress and Joomla™.
Q: How much time will it take for my site to be moved to your platform?
A: While we cannot give you an exact time window, since there are plenty of factors, including the physical size of the files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our very best to transfer your site within 48 hours, and in certain cases – within 24 hours (when the website content is not very large).
Q: Do you need anything from me before you start moving my site?
A: Yup. We will need the name of the website that you wish us to transfer. We will also need a way to log in to your old web hosting account so that we can get the files pertaining to your website.
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my site?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. As soon as the migration is complete, we’ll make sure that everything is working correctly and that the integrity of your content is not compromised before notifying you that the migration is complete. After that, we will tell you how to transfer the domain over to your web hosting account with us and how to update your DNS settings.
Q: Will my old hosting provider need to provide any info/assistance?
A: Nah. We’ll never contact your web hosting provider about anything. They will not be aware of the web site transfer either.
Q: Does it matter what platform my current hosting provider is using?
A: Yes. We support all conventional Linux–driven web hosting platforms. We don’t support Windows–based hosting platforms, since we do not offer Windows hosting services ourselves.Furthermore, we don’t support proprietary site creation and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.