Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Guarantee

  • Our client assistance Dept is online nonstop to take care of each of your assistance questions. Every ticket you send to us is going to be addressed within less than 60 minutes. If your case calls for the aid of an administrator, we’ll forward the ticket to the technician in charge and will inform you that the problem will soon be resolved.

  • Top quality support service

  • Top–quality Technical Support Service

  • We provide you with 24x7 tech assistance through a lightning fast ticketing platform built into your Control Panel. You’re able to email us whenever you want about any of the software applications that come pre–installed on the virtual server, such as the desired Linux distribution, the server administration panel and our in–house designed Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Site Control Panel that is available at zero cost with the virtual server, you’ll discover an interesting Help section, which incorporates all that you should be informed on when maintaining your web sites and software. We have introduced a wide array of how to reports and video courses that display the general web site management responsibilities in an understandable form.