Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour answer warranty with all our cloud website hosting packages, which means that each individual advice request you email is going to be responded to within 1 hour max. Our support company members are educated to speedily take care of any situation and to provide you with quick advice on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time required. Our team of employees is going to be on–line for you 24x7x365 to reply to all of your enquiries and to sort out any matter you will likely have. You can send us a tech support ticket from the INFANTES Site Control Panel or send us an e–mail anytime. Additionally, on business days, you can phone us or use the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated an in depth knowledge base into the Control Panel so that you can acquire important step by step information any time. Each part of the Control Panel possesses its own contextual help area showcasing a list of how–to content articles. We have also made video clips to offer you with a more effective visual representation of precisely how to conduct any presented task.